Building Lasting Relationships, Scalable Operations & Changing the Rules for Business

Simple Systems for Culture Making Entrepreneurs

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MY PAGE IS FOR YOU IF:

You are a growing business that is struggling with tech overwhelm
You need advice about your tech stack choices and support with implementation
Want consistent service delivery for your clients and efficient systems for your whole team to thrive
You have BIG dreams for your business but don't know how to start

WELCOME!

I can help

My custom solutions are designed to align your tech and processes with your strategic goals, enabling you to scale sustainably and thrive

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Build

Develop new revenue streams that generate profit, build user-friendly systems that scale with your business, and get C-Suite operations advice without the payroll price tag.

Check Our Solutions

Need C-Suite Level Support
without the full time overhead?

I''m a Fractional COO providing strategic operations design & technical implementation support for sole props, small business and teams up to 10.

With over a decade of experience supporting online business owners, I have worked with owners across a variety of industries take their businesses from pre-revenue into the 6 & 7 Figures.

MARKETING & SALES

A comprehensive communications plan to help you connect with your audience, and the infrastructure to convert

OPERATIONS & PROJECT MGMT

A completed suite of SOPs and project procedures that you can use to train yourself- or someone else- on your best practices

BUSINESS PLANNING

Your BIG goals and your vision for YOU and your businesses' best health & balance

HIRING & ADDING TO YOUR TEAM

Scale with freelancers, create flexible workspaces & take your systems for a test run

METRICS TRACKING & REPORTING

Establish markers of your business health with projections, data tracking systems and regular maintenance

CLIENT ON-BOARDING & EXPERIENCE

Create a kick-ass client experience from the first 'hello'

I can provide support across a variety of operating systems.

My unique 'systems brain' helps you to see the interconnectivity across your operations, and gives insights into the wholistic health of your business.

Systems
Solutions

Strategy & Technical Audits

Do a deep dive into your backend and figure out what systems you need - and what you don't - to reach your operational goals

Execution & System Builds

Implement the softwares and integrations that you need to reflect the processes you want for your projects and the experience you want for your clients.

Data Reporting & Fractional Operations Support

Get ongoing, backend support to keep your team and project on track, design your data reporting procedures to measure your metrics and keep the backend squeaky clean.

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It’s all about the client's unique business needs

A few affirming words from our fave people.

See the client portfolio for details on our projects and relationships

Jenn had a reputation for doing great work - listening and understanding needs; representing the brand; producing a fantastic result. And, she's a pleasure to work with!

Libby McCready, Founder & CEO, Opportunity Street

Jenn talked to be about all aspects of my business in a way that resonated with me completely. I am so grateful that Jenn was able to help me create long range goals for my business and provide me with steps in creating them.

Julia Donnelly O'Neill,

Founder Toronto Nature School

I hired Jenn because she blew my mind on our first call. She got me thinking way beyond "just" lead generation to how I wanted my entire business to operate, communicate, and grow.

Dominique Riviere

Founder & Principal Consultant Fictive Kin Equity Lab